To help brands bridge the gap between what they want to do for customers and what it takes to keep the business humming, this ebook highlighted top trends that had an impact on AI-powered CX in 2019. These insights helped companies steer their ship toward success.

 

The design direction of this ebook is all about standing out in the midst of chaos, mirroring the content's message of achieving success in a competitive arena. The C and X letters stayed true to the [24]7.ai brand which used the numbers and letters of the company name as core brand elements.  Interestingly, the X also plays the role of an “x marks the spot” idea, drawing readers' attention to important feature topics throughout the ebook.